Visit the Uber Website, Lyft Website or Opoli Website for more information and to get started.

If you drive a non-commercial vehicle you are a Transportation Network Company (TNC) driver and are bound by the TNC Airport Rules.

If you drive a commercial vehicle and are registered with the California Public Utilities commission as Transport Charter Party Carrier (TCP), then you are a TCP and must always abide by TCP Airport Rules even when utilizing TNC apps to do business.

Refer to the Ground Transportation Rules and Regulations for more info.

The TNC Hold Lot is located at 6100 Westchester Pkwy Los Angeles, CA 90045. The TNC Staging Lot will be the third entrance on the right-hand side after turning South onto Jet Way BL from Westchester Pkwy.

The TNC Staging Lot is for drivers that are online and actively waiting for a pickup only. Drivers who are off-app or sleeping will be issued an administrative citation. Drivers who leave their vehicles unattended will also be towed..

Non-commercial (non-TCP) TNC drivers are required to display a TNC Trade Dress and Valid Airport Permit at all times while active or staging on airport property; this includes the Central Terminal Area, LAX-it, and the TNC Hold Lot. Failure to visibly display either will result in an administrative citation.

Commercial TCP drivers utilizing TNC platforms to do business are not issued TNC Trade Dress or Airport Placard and so neither should be displayed.

You may request a TNC Trade dress or Airport Placard by contacting support in-app or by visiting a local driver hub. Visit the Uber and Lyft websites for information on your nearest driver hub location and hours.

No, the Airport Placard is tied to the vehicle/license plate printed on the front of the placard. Using a mismatched placard will result in an administrative citation..

Account sharing is prohibited and illegal. Drivers found using an account that does not belong to them will be issued a misdemeanor citation and court date. Drivers will also have their vehicle towed and their TNC account deactivated. DON’T DO IT.

It depends, but usually for a first offense there is no penalty to the driver. However, if the nature of the offense is egregious or if the driver refuses to cooperate with airport personnel, LAWA may request to revoke the airport authority of the driver/vehicle with the TNCs.

Reoffending drivers who receive multiple Administrative Citations in and up to a three-year period may also have their airport authority revoked by the TNCs.

No. Presently all monetary penalties for Administrative Citations get assessed directly to the TNCs.

No, Administrative Citations can only be contested by the TNC to whom it was issued.

Prior to being granted authority to perform airport trips Uber, Lyft, and Opoli are required to train drivers on the LAX airport procedure follow this training and you should be able to avoid most airport specific violations.

For a refresher please refer to the driver resource located on the website of your respective TNC linked below. You can also refer to the full Ground Transportation Rules and Regulations for more information and greater detail.

Uber Driver Resources / Lyft Driver Resources / Opoli Driver Resources

A TCP alone is not sufficient, operators must have both an active TCP with the California Public Utilities Commission and a LAWA Permit issued by the LAX Ground Transportation Office.

No, and picking up at the airport or staging in the Commercial Vehicle Hold Lot (CVHL) without a permit will put your application at risk. Additionally, if found picking up or in the CVHL without a permit LAWA will request your airport authority be removed on all TNC platforms.

No, this is prohibited while at the airport and the TNC platforms should prevent you from entering those queues while on-app using a TCP vehicle.

Feel free to send an email to GT@lawa.org and we will do our best to respond to you within 48 hours.